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RETURNS & REFUND POLICY

WROOTBOL wants you to DRINK RIGHT with your new purchase; every time.

However, if you need to return an item, we are here to help.

  • Email hello@wrootbol.com or WhatsApp +6012-6458688 with your order number and proof of purchase for us to coordinate the return process with you.

  • We do not accept any returns after 21 days from shipping date.

  • If you believe your package was damaged during shipping, we require that you contact us within 3 days of delivery and we will work with you to quickly resolve the issue.

  • Returned package must be in the same condition as received.

  • All refund recipients will receive an email confirmation for their records.

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